by Cris Herranz | Nov 14, 2022 | Tutorials by sectors for Chatbot
Almost 70% of the queries received by a company’s customer service department are always the same. Over and over again. Live chat, email, WhatsApp, social networks… It doesn’t matter which channel is used. In fact, most companies usually have a guide...
by Cris Herranz | Nov 14, 2022 | Tutorials by sectors for Chatbot
When you start as a freelancer or freelance a physical or digital business (it doesn’t matter), the work multiplies by twenty. You go from being a professional in x thing to being an accountant, community manager, manager, sales, technical, marketing...
by Cris Herranz | Nov 14, 2022 | Chatbot Tips
Currently, 78% of the population between 16 and 70 years of age uses online commerce as a shopping channel according to a study by IAB Spain. This is why in recent years the advance of online stores has been brutal. One of the main triggers is, as you know, the...
by Cris Herranz | Nov 14, 2022 | Chatbot Tips
Imagine you go into a physical store to buy a product you have been looking for for some time, but you don’t see anyone serving customers. After waiting a few seconds, still no one appears. What would you do in that situation? I’m telling you: leave....
by Cris Herranz | Nov 14, 2022 | Chatbot Tools Tutorials
A few years ago (a few, very few), when we heard talk of artificial intelligence (AI), the image we had of the whole world from what we saw in the movies came to mind. Robots, machines, colored lights and beeps. All very futuristic and silver-colored. Something light...