Bot architecture
Arkibot blog
Very human and not at all boring articles about the world of bots
Why large companies use chatbots
The Internet has revolutionized the world of communication. New channels, new ways of consuming information, new ways of communicating. Podcasts, instant messaging, audio books, digital newspapers,...
Why an SME needs a chatbot
Almost 70% of the queries received by a company's customer service department are always the same. Over and over again. Live chat, email, WhatsApp, social networks... It doesn't matter which channel...
Advantages of chatbots for freelancers
When you start as a freelancer or freelance a physical or digital business (it doesn't matter), the work multiplies by twenty. You go from being a professional in x thing to being an accountant,...
Why you should incorporate a chatbot in your online store
Currently, 78% of the population between 16 and 70 years of age uses online commerce as a shopping channel according to a study by IAB Spain. This is why in recent years the advance of online stores...
How to improve customer service in your online store
Imagine you go into a physical store to buy a product you have been looking for for some time, but you don't see anyone serving customers. After waiting a few seconds, still no one appears. What...
What is dialogflow and what is it for?
A few years ago (a few, very few), when we heard talk of artificial intelligence (AI), the image we had of the whole world from what we saw in the movies came to mind. Robots, machines, colored...
How to create a chatbot
One of the main defects we have as people is that we want everything right now. We live in the age of immediacy and whoever is not fast, misses out. This is so. Within the digital market there are...
Hybrid chatbots and their advantages
There is never a one-size-fits-all way of doing things. No two customers are the same. Nor ten. Nor a hundred. I'm sure you know what I'm talking about. So it is very difficult to maintain the same...
What is a chatbot, what is it for and why should you consider having one?
Artificial intelligence is here to stay in our lives. From the very beginning of our day, we can ask for the coffee maker to be turned on, a song to be played or the shopping list to be reminded...
Automate your customer service with a chatbot that will save you time and money.
